Welcome!
I'm Julie, a UX Researcher with 10 years of experience in a variety of industries--BioTech, web analytics, & IBM enterprise collaboration software. I'm currently excited to use my skills for organizations working to increase social good!
What I bring to the table:
- Great at stakeholder buy-in and understanding of research
- Delivering value efficiently
- Self-motivated & independent
- Collaborative & supportive
- Growth mindset & continued learning
UX Research skills
I'm experienced with many qualitative & quantitative methods, and I understand which methods fit different research goals & design phases.
Here are some of the methods & approaches I have experience using.
All methods:
- Usability testing: Quantitative & Qualitative
- Interviews
- Design Thinking and other workshop facilitation
- Diary studies
- Card sorts & Tree testing
- Personas
- Field studies, Contextual inquiry
- Surveys
- Web analytics: Funnels, Click data, Heatmaps...
- A/B testing
- Desk research
- Competitor evaluations
- Empathy mapping, User journeys
- NPS, SUS, UMUX Lite, SEQ
"Julie’s research has proven time and time again
to be such a valuable asset to our team."
~Hanna Tseng, Product Designer
Research Ops skills
- Research repositories
- Tools & Templates
- Measuring UX, longitudinal measures
- Research process design
- Participant tracking
- Research-partner programs
Case studies
Programs: Developing a rapid usability testing program
- Research process design
- Collaborative research
- Quick, actionable results
Research: Understanding users
- Lightweight research
- Data science collab
- Collaborative analysis
Research Ops: Implementing a research repository
- Tools assessment
- Repository setup
- Tagging schema
Research: Solving adoption issues
- End-to-end research
- Issue discovery
- Iterative prototype testing